Betts Glass and Glazing is committed to protecting and processing your personal data in accordance with the General Data Protection Regulations (EU) 2016/679 commonly known as GPDR

The GPDR regulations are to safeguard your personally identifiable information or personal data.

This privacy policy explains how we use the personal information we collect about you.

The Types Of Personal Data We Collect About You & How Will We Use This.

When you become a customer we will use your personal data in order process and to manage your orders/purchases or services you have agreed to. We will collect most of this directly during the quotation process. This may include

Full Name & personal details including contact information.

Records of products & services you have obtained.

Telephone number & email address.

When we purchase goods/services from you we will use your personal data in order to manage our orders/services that we have agreed to.

Full name & personal details including contact information

Records of products & services provided

Telephone number/s & email address/s

Using Your Personal Data
We’ll process your personal data as necessary

To perform our contract with you for the relevant service.

To update our records.

For accounting & managing our business operations

For analyses & developing statistics.

To monitor emails, calls & other communications

We will only contact you by email, phone or post in connection with orders/services supplied.

We do not sell, rent or exchange personal information with any third party for commercial reasons beyond those required by law, or for us to comply with the requirements of current building/industry regulations and guarantees provided, also for the essential requirement for credit/debit card validation for payments made by card transactions or for payments to be made via bank transfer.

We may also send your details to and also use information from credit reference agencies, debt collection agencies and fraud prevention agencies.

We follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access in accordance with current data protection legislation.

Your data is stored in the following ways


In House files.

Your personal data will be kept only for as long as it is required for our business purposes, requirements by law and for guarantee purposes.

Your Rights Under the Data Protection Law Access To Your

Information And Correction.

The right to request what personal data we hold about you and how we process that data

The right to have the personal data corrected if it’s inaccurate or incomplete

The right to request all your personal data to be deleted and if we are unable to comply with your request for deletion to confirm the legitimate or lawful reasons why such a request cannot be actioned.

For any such requests, you can contact us by writing to Ryan Betts at Betts Glass and Glazing Freehold St, Leicester, Leicestershire [email protected]

You have the right to lodge a complaint to the information commissioner’s has enforcement powers and can investigate compliance with data protection law

Website & Cookies
Website usage information is collected using cookies.

A cookie is an element of data that our website sends to your browser which is then stored on your system, you can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Betts Glass and Glazing’s use of cookies falls into the following categories

These cookies are essential to enable the use of the website. They manage session information and enable a user to login in (if applicable) and navigate through the website.

These cookies allow us to store information that enables us to remember user preferences. They also help to improve a user’s experience whilst using the site.

The cookies allow us to monitor how a user landed on our website and allows us to see which method is most effective.

These cookies allow us to count the number of visits and how many users move around the site which allows us to improve how the website works.

Overall cookies help us provide you with a better website.

A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

We will not transfer your information outside the EEA (European Economic Area) without first containing your consent.

If you have any questions about our privacy policy please contact T Parsons

At [email protected] or contact in writing to the address at the top of this notice.

We reserve the right to make changes/update this privacy policy.

Last updated 31st May 2023